Privacy Policy
How we collect, use, and protect your information
RentBuddy, Inc. ("RentBuddy," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile apps, and related services (collectively, the "Services").
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information you provide directly and data we access with your permission, including:
A. Personal Information
- Full name, email address, phone number
- Government-issued ID (e.g., driver's license, passport)
- Date of birth and address
B. Financial Information
- Bank account details and balances
- Transaction history
- Income and employment verification
- Collected through integrations like Plaid, with your consent
C. Usage Information
- IP address and device information
- App interactions and feature usage
- Logs of profile shares and access history
D. Verification Information
- Facial recognition data (if applicable for identity verification)
- Metadata from uploaded documents
2. How We Use Your Information
We use your information to:
- Verify your identity
- Aggregate and display your financial profile
- Help you apply for housing and share your profile with landlords
- Respond to your support requests
- Improve and secure our Services
- Comply with legal obligations
We do not use your information for advertising or resale.
3. How We Share Your Information
We do not sell your personal data.
We may share your information with:
- Third-party service providers (e.g., Plaid for banking data, Firebase for authentication)
- Landlords or agents only when you choose to share your profile
- Law enforcement or regulators when required by law
4. Your Choices
You can:
- Review and update your personal data in the app
- Disconnect bank accounts or revoke sharing at any time
- Request deletion of your account and data (subject to retention laws)
To request deletion, email [email protected].
5. Data Security
We take reasonable steps to protect your information using:
- End-to-end encryption
- Secure API and authentication systems
- Least-privilege data access policies
Despite this, no system is 100% secure. You use the Services at your own risk.
6. Data Retention
We retain your information as long as needed to:
- Provide our Services
- Meet legal or regulatory obligations
- Resolve disputes
When no longer needed, we securely delete or anonymize your data.
7. Children's Privacy
RentBuddy is not intended for individuals under 18. We do not knowingly collect personal information from children.
8. Your Rights (California Residents)
If you reside in California, you may have rights under the California Consumer Privacy Act (CCPA), including the right to:
- Know what personal data we collect
- Request deletion of your data
- Opt out of the sale of personal data (we do not sell data)
To exercise these rights, email [email protected].
9. Changes to This Policy
We may update this Privacy Policy periodically. If we make material changes, we'll notify you (e.g., in-app or via email).
Your continued use of RentBuddy after updates means you accept the new terms.
10. Contact Us
If you have questions about this policy or your data, contact us at:
RentBuddy, Inc.
123 Tech Hub, New York, NY 10001
Email: [email protected]